Vernon Chalmers - Latest Blog Comments

Next SEO Cape Town short course - SEO for Online Visibility - August 2010 - Vernon Chalmers

Sun, 25 Jul 2010 16:45:42 -0500

Thank you for your interest Francois,

I currently only deliver on-site Internet Marketing and SEO courses for SME's in Cape Town. These courses are tailor-made for specific requirements and deployments.

I will keep you posted on the next short course date that will be delivered via CPUT in Cape Town.

The CPUT PDF course outline - web link

Regards, Vernon Chalmers

Next SEO Cape Town short course - SEO for Online Visibility - August 2010 - Gotaclick

Sun, 25 Jul 2010 16:22:08 -0500

Hi Vernon,
Do you have a pdf file for download with a bit more detail on what your short courses offer? What is the skill level required to take part? I am looking for a course to send 'newbie' staff members on, so that they have the basics of SEO covered...in most cases they have zero experience and very little knowledge of SEO.

Internet Marketing / SEO consulting services for Cape Town and Johannesburg SME's - Marketing

Fri, 09 Jul 2010 12:01:32 -0500

It’s so common now for published material to be solely intended to sell something or to advance the cause of the writer in one way or another. It was refreshing to read something that is actually intended to benefit the reader, as this article was. Great work!

Offerforge South Africa database / email confidentiality not up to standard - Jonathan Miller

Tue, 11 May 2010 00:36:28 -0500

Dear Vernon. Thank you for your post, I appreciate that you were upset about the breach and again apologise unreservedly. To clarify just a few points regarding your post which I feel should be included, just to place the conversation in context

I would appreciate it if we could add the following verbatim:

-------
On the 12th of April one of our new staffers erroneously sent out an email
addressed to you using outlook rather than our emailing system within
OfferForge. It was well intentioned but bypassed our usual protocols of
emailing from within our network.

As a result of this error your email was visible to others who received the
mail. Unfortunately an unethical recipient decided to use the mail to reply all
and spam you.

Please accept my apologies for any inconvenience caused by this error on
our part.

We are pursuing legal action to ensure that the information is not further used.
Should you receive any emails I would be grateful if you'd forward these,
headers intact to me personally for further action.

To ensure this doesn't reoccur we've taken the appropriate steps internally
to retrain our team on the use of our systems and on our privacy and data
management policies.

We've further restricted user access to limit the information that can be
viewed and exported to ensure that your data remains secure. In addition
all user activity is recorded and regularly audited by our compliance officer.

Again, please accept my sincerest apology.

-------
From this mail, Vernon, I hope the take aways are:

1. We screwed up and inadvertently circulated your mail. In 10 years this has never happened before and most certainly can never happen again.

2. We communicated with all potentially affected individuals (not many) and told them when we discovered the fact.

3. We've taken legal action to protect your rights as we know the individual that sent the spam.

4. We've reviewed and further tightened our access controls to ensure that your data is and remains secure.

Vernon, we are really sorry to see you go as we've alwasy valued you as an affiliate publisher partner. Be assured that as an organization we've learned from this have responded proactively.

I am always available for comment or questions.

Social Media guest presentation to CPUT Public Relations 3 students - Vernon Chalmers

Thu, 15 Apr 2010 23:49:25 -0500

Mandleni,

Thank you for your very kind feedback. It is always a special pleasure to share my knowledge with CPUT students.

I'm here when are ready to come back to me, but as said before - we will have a follow-up presentation scheduled. Dates will be made available asap.

Regards,

Vernon Chalmers

Social Media guest presentation to CPUT Public Relations 3 students - PR 3 Student

Wed, 14 Apr 2010 08:48:13 -0500

Dear Vernon

I want to express my deepest level of gratefulness for the lecture we had on Friday 9 April 2010, in class.

It was really helpfull, but I think we need more time with you in order to clarify us on a few things. I will go through the notes and I'l get back to you for more clarity.

Once again, thank you.

Regards,

Mandleni Gwili

Social Media guest presentation to CPUT Public Relations 3 students - Vernon Chalmers

Sat, 10 Apr 2010 17:56:50 -0500

Dear Sunday,

Thank you for your positive feedback. I am sure you will take a lot away from the follow-up presentation.

The 'promised' notes will be uploaded before start of business day Monday 12 April 2010.

Regards,

Vernon Chalmers

Social Media guest presentation to CPUT Public Relations 3 students - Sunday Igboanugo

Sat, 10 Apr 2010 12:40:22 -0500

hello, Sir,
I just want to say thank you for that wonderful lecture at CPUT
Though is still not clear to me( that is dont understand the Search Engine Optimisation (SEO) of blogs, content and media releases) but hoping i can lay my hands on the lecture note you promise.
Thank you!!!
GOD BLESS

Update - Standard Bank's response on my 'poor customer service' post - Vernon Chalmers

Thu, 08 Apr 2010 15:06:21 -0500

Dear Lianne and Max,

Thank you for taking time to share your frustrating experiences.

It is indeed sad that such a big corporation, with oodles of strategy, staff (talent) and technology, still fail to impress so many of us (time and time again).

I do not think we over expect - it;s the basics that gets dropped time and time again. The leverage of social media should at least be powerful enough for many of us to 'share our collective disappointed voice'

Regards,

Vernon Chalmers

Update - Standard Bank's response on my 'poor customer service' post - Max

Thu, 08 Apr 2010 04:48:02 -0500

Hi Vernon,
I am one of their most frustrated customers. I've raised several queries with them about bank statements - Mafikeng Branch. They just don't care. I am doing some research looking for the CEO's contacts. Thats how I landed on your page. Meanwhile I'm waiting for their usual excuses. Thanks I'm not alone
Max

Update - Standard Bank's response on my 'poor customer service' post - Lianne

Thu, 08 Apr 2010 02:46:41 -0500

HI Vernon
I have had countless run ins with Standard Bank espeically when i was overseas and trying to manage my account. Internet banking was a joke as was the whole FICA debacle... I had Fica'd myself 3 times but lo and behold they didnt have record of it, nor did home loans speak to current accounts etc etc...

I've changed my address twice, once at a branch and they still send statements to my old address.

I started this FB group when i was so pissed off - web link

I wonder if they have this on their social media radar? They contacted me too through twitter.

Hope you're well!

Lianne

SME Workshop: Preparing a website for online marketing and SEO - Vernon Chalmers

Tue, 22 Dec 2009 00:06:20 -0600

Thanks for your inquiry. Certification will be issued for attendance stating the covered modules during the workshop.

Regards, Vernon

SME Workshop: Preparing a website for online marketing and SEO - Nathier Cassiem

Mon, 21 Dec 2009 14:36:41 -0600

Do we get a certificate

UNISA E-commerce lecturing at Varsity College Cape Town - Vernon Chalmers

Wed, 29 Jul 2009 11:14:10 -0500

Mark,

Thanks for the positive feedback. Much appreciated.

Regards,

Vernon Chalmers

UNISA E-commerce lecturing at Varsity College Cape Town - Mark Heidmann

Tue, 28 Jul 2009 13:03:52 -0500

Hi Vernon

A most impressive site.

Regards

Mark Heidmann
Varsity College: Cape Town